Clicky

About

Polfed Mortgages is a firm of Mortgage & Protection Advisers. The company now has mortgage advisers based across the UK as well as providing information and advice to Police officers, staff and their families over the telephone from their offices in Tyneside and Cheshire.

We choose to be members of Quilter Financial Planning which is one of the largest network of advisers in the UK. This provides us with additional support and buying power that helps us to provide better value services for our clients.

We want all of our clients to feel comfortable in the knowledge that the advice and support that they receive will always be provided with their needs as our priority.

All of our advisers are fully qualified as required by the Financial Conduct Authority.

Meet some of the Team

What People Say About Us

  • Having used mortgage advisers in the past I found your staff more helpful. The adviser in our opinion went the extra mile which is a rarity these days. Each product was explained in detail in terms that both my wife and I understood. Too often these days advisers just push for a quick sale. Joanne’s ethics are a credit to herself and a clear asset to your company. I have already passed on her details to friends and will continue to do so. I wish I had found your company earlier!

    Mr S and Mrs K Scott

  • My adviser has been helping me with my mortgage application from day one to completion with a very friendly and experienced approach. It all started with a phone call about the possibility of buying my first home. I had a bit of trouble along the way with my first couple of offers for houses and the application for a mortgage. Joanne gave realistic advice and support throughout the whole period, remaining very professional and never being more than a quick phone call away or email. Great service given to a naïve first time buyer.

    Mr R Botwright

  • Our experience of buying our first home was made stress free by the service we received.

    Mr King & Miss Wilkinson-Bewick

  • From our first conversation right through to our mortgage being completed Cathy has been extremely helpful, understanding and reassuring when we have needed it and we cannot thank her enough for all the hard work she has done for us to enable us to buy our dream house.

    Mr & Mrs Cox

  • Our adviser Ian Foot was fantastic! We have used this service before and we had the same adviser. The service met all our needs and would definitely recommend this service. Well done Ian!

    Mr & Mrs Thomson

  • Very helpful and excellent service.

    Mr & Mrs Turnbull

  • A good all round experience which I would recommend to others.

    Mr D & Mrs A Stocks

  • Hanson Mortgage Brokers found me a fee-free mortgage which was not available on the open market.

    Mr D and Mrs S Stanton

  • Ken Thorne has been fantastic throughout the whole application.

    Mr Waddicar & Ms Scott

  • Friendly, knowledgeable and above all patient staff who provided an outstanding service.

    Mrs L & Mr D Kelly

  • Efficient and cost effective!

    Ms C Ryecroft

  • Understood my circumstances and chose the correct product for me.

    Mr K Baker

  • I could not be happier with the way things went with Cathy. I'm lost in the financial world and I'm delighted to have someone friendly, available and knowledgeable to guide me though it.

    Mt T Sutcliffe

  • I have used PolFed Mortgages for numerous products and have always dealt with Lesley Allon. I have always found her to be helpful and knowledgeable about the products. I would have no hesitation in continuing to use Police Federation Mortgages and cannot recommend them highly enough.

    Mr & Mrs Lancaster

  • Lesley has delivered over and above what we expected from a financial adviser. Her patience has been incredible, and she has continued to find solutions for us in a calm & understanding manner, in spite of us shifting the goalposts more than once.

    Mr & Mrs Dyson

  • David Hitchmough is fantastic and goes above and beyond to be helpful. His advice is invaluable. Without Dave, this wouldn't be possible!

    Mr D Bowden & Miss K Martin

  • Walter was very helpful and clear with his advice, even being contactable after he had finished work. This level of customer service makes using your service again very desirable.

    Mr Howard & Miss Amsden

  • Anyone looking for a hassle free mortgage? I recommend you look no further than PolFed Mortgages. Professional, speedy and a constant update from their local agent (Ian Foot) as to what progress we were making. Absolutely great.

    Mr G Tyson

  • Lesley Allon is a credit to you. She was always sol helpful and knowledgeable whenever I needed to contact her. I felt like my mortgage was important to her and she really tried hard to meet my needs. It was a pleasure to have her helping me.

    Mrs S Kelly

  • David explained all aspects fully, I had a number of questions which he answered immediately. Feedback from the estate agent was excellent regarding how David worked with them to make sure all relevant information was passed to them promptly. Excellent service, David has done all of the stressful work for me.

    Ms J Connor

  • Joanne Manghan has been very helpful and understanding. She was always contactable at any time of the day and always friendly and professional. Hoghly recommendable.

    Mr P Moye & Miss Cooper

  • Dave Hitchmough was extremely helpful from the start and made getting a mortgage as straightforward as possible.

    Mr A Moon

  • When making an important financial commitment such as this, it is reassuring to have some of the uncertainty and stress mitigated by an adviser I found to be approachable, knowledgeable and available. I would like to thank David for the way he acted on our behalf and his humanity - a quality overlooked in financial service sectors. Dave has been brilliant throughout, but I'll never forget his support and the extra effort put in when we had the major 'blip' of my job loss the day after our offer was accepted. Thank you!

    Mr M & Miss J Dora

  • Very pleased with the advice and the efforts of Lesley Allon, our needs changed, sometimes daily but she was always very helpful and more than willing to discuss our needs fully.

    Mr Brown & Ms Fleetwood

  • Excellent service, open and honest, met all my requirements and now have a much better deal on my mortgage. Thank you, Cathy Finch was superb!

    Ms L Jordan

  • Bob was extremely informative he helped us get the mortgage we need and would highly recommend his services. We have used Bob twice and would not hesitate to come back if ever needed in the future.

    Mr S & Mrs Green

  • Joanne was extremely helpful and really understood my needs.

    Mr Jenkins & Ms Sabanskis

  • Excellent service. We have already passed your information on to a colleague who is looking at changing their mortgage.

    Mr & Mrs Prince

  • Dealth with Dave Hitchmough who was extremely helpful, knowledgeable, approachable. Offered advice which made the process so much easier. Thank you, appreciated.

    Mr & Mrs Bowden

  • Very helpful, very knowledgeable. Thanks very much.

    Mr & Mrs Bellingham

  • Ian was very helpful throughout and as I am a first time buyer had to put up with numerous questions! He has been knowledgeable and positive throughout the process. Thank you.

    Miss Vallins

  • Excellent service, third time used.

    Mr Hayes & Miss Gwynne

  • I used another mortgage broker as well as Police Fed. I had to ring a call centre who passed on my details for the adviser to ring me. This did not happen. I had to chase them up. Every time I spoke to Police Fed I spoke to people who were advisers and could answer my questions. Every time they said they would do something, they did it. Special thanks to Lesley Allon.

    Mr & Mrs Marchant

  • Hanson Wealth offer a friendly and informative service and are always happy to help.

    Mr & Mrs Barnsley-Ryan

  • Really friendly, helpful and made it so easy. Have already recommended them. Felt very looked after, thanks Jo.

    Miss Moth

  • Excellent overall service. We used because of a personal recommendation and I would happily recommend to others. Our adviser was very helpful explaining options and worked tremendously hard to make sure our mortgage achieved.

    Mr & Mrs Alagar

  • Cathy was a very helpful adviser. She made the process very easy and was approachable.

    Mr McLachlan & Miss Smith

  • Excellent service. Gave great advice. Listened to our specific needs. Communication was always prompt. Would definitely recommend and will use when we remortgage.

    Mr & Mrs Gadsden

  • With all of the stress of moving house Joanne made finding a mortgage a much easier process and kept us informed at all times.

    Mr & Mrs Hirst

  • Joanne has been brilliant, really helpful and seems to have put herself out to give a superb service. I would highly recommend Joanne and Police Federation Mortgages

    Mr & Mrs Gavin

  • The services we received were excellent. Jo was very friendly and helped us every step of the way. She went above and beyond her duties. She was very quick to respond to everything and the process was very quick and smooth. We would like to thank her as she has made the process effortless.

    Mr Howes & Miss Sou

  • Excellent personal service, took us through the whole process and helped us with all of our questions. Thank you!

    Mr & Mrs Dalby

  • As always, Lesley has provided a fantastic stress free service (well, stress free for us anyway!). Nothing has ever been too much trouble for her and her friendly, personable service cannot be faulted. We are both very grateful. See you next time!

    Mr & Mrs Lemon

  • We would like to say a big thank you to Joanne for all of her help finding a mortgage best suited for her needs, as well as sorting out all the other stresses that are involved when buying a house. As first time buyers it was a big relief to be given the knowledge and advice on things that we were unsure on. Joanne has been very helpful, professional and informative throughout the whole process and has gone above and beyond to ensure our purchase has ran smoothly.

    Mr Waterston & Miss Crawford

  • Excellent service, highly recommended. Joanne Manghan was extremely helpful and very dedicated.

    Miss C Turton

  • Very approachable, made you feel like a person rather than "just another client". Very good updates and contact.

    Mr Catchpole & Miss Pavlova

  • Lesley was amazing throughout our whole process, there was no question too trivial, we feel she assisted in helping us remain up to date and advised always. This process for us was a breeze in comparison to how we imagined it to be. Lesley is professional, helpful and a huge credit to the company. Leanne also assisted with our insurance and again very helpful - kept us up to date. We thank them both for a great service.

    Mr & Mrs Mann

  • The advice and service offered by Joanne was excellent. She kept us informed and updated throughout. Taking the time to understand our needs enabling her to recommend a suitable product.

    Mr & Mrs McCooey

  • Lesley Allon has taken care of my mortgage needs for the past eight years. Every time I require advice Lesley is always on hand by phone and email and always sources the best product on the market for me. I will always return to Lesley for my mortgage needs in the future and I have no hesitation in recommending family or friends.

    Mr D Bliss

  • Excellent help and commitment from David Hitchmough.

    Mr C Cooper

  • Jo has been great, I've contacted her a lot as my understanding of certain aspects was unclear and she has been very patient and explained the whole process. I'd highly recommend using Polfed Mortgages for advice and services.

    Miss S Parsall

  • I have recommended your company to friends and family and will continue to do so. Excellent service. Thank you.

    Mr Ray & Ms Brennan

  • Lesley has remained professional, reliable and trustworthy throughout the whole process. She has made what was expected to be a scary and daunting process for us to one which has been made clear, understandable and easier than we anticipated. We are extremely grateful for all of her help and for giving us a huge sense of relief that she was there to help us.

    Miss Hall & Miss Ennis

  • This is the third time we have used Lesley and the service and advice is always excellent. Again she has saved us money and allowed us to be able to raise some cash to cover the cost of home improvements and debt consolidation. Brilliant service as ever! Would highly recommend to anyone.

    Mr & Mrs Ridge

  • Lesley really understands me and my needs, this is the third time Lesley has arranged my mortgage and when I speak to her it's like catching up with an old friend. I've never been disappointed with her recommendations and I feel I am getting sound advice that I can trust. Thanks again.

    Miss L Hindle

  • We would like to say a huge thank you to Ian who supported and guided us through this stressful process. He explains everything thoroughly and took the time to answer our questions even in his own time. Nothing was ever too much trouble and we would definitely recommend him to friends, family and colleagues.

    Mr Dyer & Miss Beer

  • Jo has been amazing every step of the way knowledgeable, caring and supportive. Nothing is too much for her to do and she always goes the extra mile. I recommend her to everyone, my brother has already contacted her.

    Mr Howes & Miss Sou

  • Jo is friendly, professional and helpful. Have already recommended the company and Jo to many of my colleagues.

    Miss R Hird

  • I can highly recommend Police Federation Mortgages. Leanne and Cathy were extremely professional and efficient throughout the whole process. They always kept me informed and explained each stage of the application clearly. This was invaluable to me being a first time buyer. They ensured that I applied for the most suitable product and I am extremely happy with the mortgage I have been offered. They have provided a superior service for a comparatively small fee and I will definitely be using them again in the future, thank you!

    Miss J Makin

  • Cathy Finch has been brilliant throughout the whole remortgage process. She has made the whole process really easy and I believe she found me the best deal based on what I told Cathy my needs were.

    Miss K Brown

  • Helpful, friendly and handled everything quickly and efficiently on my behalf when taking our my first mortgage. I would recommend their services to everyone.

    Mr C Scott

  • Joanne Manghan was very helpful and always replied quickly to emails and calls. I would recommend the service. Thank you.

    Mr & Mrs Twitchen

  • Helen was helpful and was able to provide us with the right mortgage product for the purchase of our new home. She was also able to advise on appropriate insurance for us, which was appreciated.

    Mr & Mrs French

  • Joanne Manghan has been a credit to Hanson Wealth. She has worked tirelessly. She is a dedicated team member and we thank her so much for her efforts.

    Mr & Mrs Beckley

  • We had the pleasure in dealing with Police Federation Mortgages on my recent house purchase and I cannot recommend their services highly enough. The team are friendly and found me a great mortgage suited to my needs. Any queries were answered promptly and I would not hesitate to use their services in the future.

    Mr & Mrs Moon

  • I love Jo Manghan! She has saved us money, time and effort and her attention to our mortgage requirements has been faultless!

    Mr Williams & Miss Suttle

  • Our adviser Joanne was fantastic. She gave us great advice on products available to us. She was available to contact during the evening which worked well with our working hours. She has taken the time to keep up up to date every step of the way during the process.

    Mr Lightfoor & Miss Rowlands

  • I received an excellent service. The mortgage was arranges with minimal fuss and was processed within days.

    Mr & Mrs Holliday

  • Lesley has been fantastic throughout the whole process so far. We would never have got our mortgage without all of Lesley's help and knowledge. We have been kept up to date every step of the way and everything has been explained to us in detail in a way that was easily understood. Cannot fault the service provided. Thank you.

    Mr Towner & Miss Dann

  • I can't thank Ian Foot enough. He took the time to understand my requirements and put my mind at rest with any concerns I had. I would thoroughly recommend him to my colleagues.

    Miss T Bowden

  • This is the second adviser that I have spoken to in relation to a mortgage and I felt the first was just interested in selling a product. Joanne however was interested in getting me the best product for my circumstances. She was patient with my lack of knowledge in the mortgage world and ensured that I was fully aware of what was happening at all times.

    Ms H Chadwick

  • Nothing was too much trouble and Cathy was exceptionally efficient and knowledgeable. I had a pre-booked holiday in the USA and she kept in constant contact via email when I was away and anxious. I would have no reservation recommending them and will do with regard to my siblings.

    Mr G Haley

  • Overall a painless experience. Everything has been explained simply and in plain English to a mortgage novice! I cannot thank the staff at Police Federation Mortgages enough.

    Mr J Holden

  • We are extremely happy with the service & advice Cathy has provided. As first time buyers we had very little knowledge regarding mortgage & financial aspects of buying. Cathy's support and prompt reply has really helped. She has been very patient with us and her phone calls to explain aspects we haven't understood have been more than helpful. Thank you Cathy.

    Y Hoang

  • Cathy has been fantastic, always on the end of the phone with endless knowledge, help and support! She has taken the stress out of us buying our new home. Thank you!

    Mr & Mrs Scott

  • Third time I have gone back to Lesley, effortless and efficient.

    Mr Stinger & Miss Nerush

  • I would like to thank Cathy Finch for all her help. She always replied to any query or questions I needed an answer for. She has made the whole process a stress free one. I will definitely be recommending others to use this service.

    Mr & Mrs Salter

  • Twice I have used the services of Police Federation Mortgages for financial advice and on each occasion have been very pleased with the advice and service. Joanne in particular is of credit to the company and very professional and personal. I thank her for her efforts.

    Mrs C Smith

  • As first time buyers, Jo has been very helpful and informative to help us buy our new home. She has worked tirelessly to ensure we had a range of suitable products available, explaining everything in detail and not being too pushy to up sell additional products. I would recommend Jo and Police Federation Mortgages to anyone for mortgage advice.

    Mr Smith & Miss Mason Smith

  • Ian Foot has been a fantastic help, very supportive and informative, keeping me updated to the progress of my application throughout. I would highly recommend him personally to anyone needing his services in the future.

    Mrs K Insley

  • Lesley Allon has been an unbelievable source of financial advice. We first contacted Police Federation Mortgages almost two years ago and based on the advice Lesley gave us at the time we overpaid on our mortgage which enabled us to build up enough equity, so that now we have sold our property we had a good enough deposit to move to our dream home. She has been available when we have needed her and we have needed her and we trust her honest and open professional opinion. We would have no hesitation to recommend Lesley and her services to anyone in need of financial advice.

    Mr & Mrs Brindle

  • Lesley has assisted in obtaining value for money mortgages for us now on two separate occasions. Both times she has provided a top grade service. We give her our thanks.

    Mr Fletcher & Mrs Kay

  • I initially went direct to a lender and had a very poor service. Helen at Police Federation Mortgages immediately understood my requirements and provided a seamless and stress-less service. Many thanks.

    Mr & Mrs Sweetman

  • Our mortgage adviser Jo worked hard to find and secure the best product for us. We are really pleased with the service.

    Mr Mitchell & Miss Tomlinson

  • Helen was very helpful, knowledgeable and polite when advising and arranging my remortgage.

    Mr G Owen

  • Excellent all round service. Couldn't fault them with any part of the application. I would definitely recommend them to others.

    Mr Hainsworth & Miss Corbett

  • Great advice and service from Jo. Will definitely recommend to friends/family in future.

    Mr Smith & Miss Mason Smith

  • We have used the service numerous times now and been very satisfied every time. Lesley has been excellent each time and always tried her best to meet our needs. Very approachable and easy to talk to. We have recommended to others in the past who have been very happy with the service they received too.

    Mr & Mrs Maiden

  • Excellent service from start to finish. Will definitely use again.

    Mr & Mrs Grieve

  • Fantastic group of professionals the go the extra mile for customers.

    Mr & Mrs Schofield

  • Buying a house can be a somewhat daunting process. My sister recommended Police Federation Mortgages after undergoing recent dealings with them. She commented that the service received was exceptional. From the moment I liaised with your staff, I have encountered ultimate professionalism from start to finish. My input in the process has been minimal as your staff are highly proficient, competent and knowledgeable in all aspects of the procedure. I would highly recommend using Police Federation Mortgages for a superior and effortless experience.

    Mrs K Hall

  • Being a first time buyer and with little idea of what was involved, Police Federation Mortgages made the experience a lot less stressful. They contacted me with regular updates, explaining things clearly and fully. I would not hesitate to use their service again and I will be recommending them at every opportunity.

    Mr J Holden

  • I was up against a time limit however some quick friendly advice was provided which resulted in a low interest rate, quick completion and more importantly 5 years less on the mortgage.

    Mr Howard & Miss Amsden

  • Lesley was brilliant as always

    Mr Milne & Miss Moyles

  • Brilliant service as always from Joanne. Can't recommend her more than I have already. Will always make her my first port of call when my fixed rate is up. A true credit to your company.

    Miss K Moth

  • Despite the difficulties the mortgage provider caused, Lesley and Chris supported us throughout and actively fought for us so the anxiety and fear was greatly reduced. Thank you for your help.

    Mr Cornell & Miss Lloyd

  • Joanne came highly recommended and we now know why! Joanne is clear, concise and extremely helpful. I will encourage others to obtain support and advice from Joanne.

    Miss Woollam & Mr Addy

  • This is the second time Helen of Hanson Wealth has provided me with excellent service and advice. Highly recommend this company.

    Mr D Evans

  • Lesley was very professional throughout the course of our contact. She was able to act on information given to her quickly and found the right mortgage and payment protection plan for my partner and myself/ She was contactable by phone and email to answer any questions we had, given we were first time buyers this was invaluable to us. A very positive experience with Police Federation Mortgages and we would recommend the service to others.

    Miss Brow & Mr Leray

  • Very quick to reply and explained everything well.

    Mr S Workman

  • The 'can do' positive approach is refreshing whilst enduring the more stressful elements of moving house.

    Mr Harper & Miss Beckett

  • Ian is extremely helpful, patient and knowledgeable and made an often confusing decision seem quite easy. An asset to your company. Thank you.

    Mr & Mrs Penny

  • Cathy is an excellent financial adviser. She is very knowledgeable and understanding of our needs in what can be very complex circumstances.

    Mr & Mrs Prince

  • Excellent service, thank you.

    Mr & Mrs Kennedy

  • Cannot recommend highly enough, fantastic friendly service, always available to help with any queries no matter how trivial, top class advice.

    Miss K Leckenby

  • David went above and beyond what we expected from this service; he was extremely helpful in everything he did for us. It is quite rare for me to write a testimonial such as this but he really was brilliant and deserves the appropriate praise and recognition. He is a credit to your company.

    Mr Easterbrook & Miss Chambers

  • I can't express how impressed I've been with what Jo has done for us. We weren't hopeful of even getting a mortgage let alone the mainstream lender she found with such an amazing rate! She always replied to my (endless) emails promptly and with all the relevant information. I can't thank her enough.

    Mr & Mrs Peters

  • Ken Is very helpful from the outset. I am very inexperienced when it comes to mortgages an Ken was very good explaining all the legal terms. I will be using this service again.

    Mr Ingham & Miss Van Lierop

  • Despite some difficulties initially regarding an incorrect credit rating. Lesley never gave up searching the market for the best mortgage.

    Mr & Mrs Thomas

  • Cathy helped us find a mortgage when we did not expect it to be possible due to our credit history. Not only did she find one, it was with an amazing interest rate! She has been really helpful and quick to answer questions so the process of obtaining a mortgage and subsequent house purchase has been relatively painless.

    Mr & Mrs Hobson-Tritton

  • My experience of Police Federation Mortgages and especially dealing with Lesley Allon has been excellent. My needs were taken into consideration and to be honest my expectations for what my potential outcome could be were exceeded. I would have no hesitation in recommending your services to others- and in fact I already have!

    Miss E Hogarth

  • Ian Foot has been brilliant throughout. He was recommended to us and did not let us down.

    Mr & Mrs Laurence

  • Ian has been excellent throughout what has been a very testing time for me. He worked very hard to find me a suitable mortgage and I cannot fault his commitment to finding me the right product. I would thoroughly recommend him and Police Federation Mortgages and have asked him to call me in 18 months before my fixed rate ends.

    Mrs D Walker

  • Once again an excellent experience and I would not hesitate in recommending Joanne Manghan to friends and family.

    Miss K Wilson

  • Trusted reliable service. Mortgage advice is always second ot none.

    Mrs N Wood

  • I can't fault Police Federation Mortgages or our adviser Lesley. As first time buyers we did not know what to expect. Lesley led us through the whole process and made it feel like the easiest thing we have done.

    Mr & Mrs Williamson

  • This is the second mortgage that Dave Hitchmough has arranged for us. Don't go for a mortgage without speaking to Hanson / Police Fed mortgages first. The highstreet lenders with their so-called "whole of the market" mortgages couldn't get anywhere near the mortgage that Dave arranged for us and he bettered the deal second time round! Highly recommended.

    Mr Kelsall & Mrs Bennett

  • Jo could not have been more helpful! I've already given her details to 3 or 4 friends!

    Mr & Mrs Peters

  • I can't praise Joanne Manghan enough, her knowledge and professionalism is second to none and I feel we couldn't have gotten through this process without her.

    Mr Ferguson & Mr Turner

  • Ian Foot has been a pleasure to deal with.

    Miss Northway & Mr Welch

  • Ian was a great help in trying times. Thank you.

    Mr & Mrs Hartnell

  • Excellent, friendly, helpful advice and understanding. Made a potentially stressful situation very easy.

    Mr C Jones

  • I would like to thank Lesley for the support and guidance. I cannot recommend her highly enough.

    Mr & Mrs Atkinson

  • Reliable and very helpful in finding the right product.

    Mr & Mrs Lawler

  • Very helpful adviser who understood our needs. Kept us up to date with all stages of application.

    Mr & Mrs Hume

  • Joanne was excellent throughout all my dealings with her. Very knowledgeable, always contacted me when she said she would and kept me fully updated and advised me correctly throughout.

    Mr & Mrs Evans

  • Superb, clear service throughout as she helped us secure a brilliant deal - thanks Joanne!

    Mr & Mrs Wilson

  • Nothing I asked was too much trouble for David. He treated us as if we were his only Clients, always quick to respond to phone calls or emails, even when away from the office. Pleasant and helpful throughout and made this side of a house purchase easy. Thank you for your help, support and guidance.

    Mr & Mrs Bartley

  • Cathy's advice was objective, taking into account all of our needs. We hope we can use her again in the future! Can't really praise her enough - any concerns we had were dealt with swiftly. Thank you very much.

    Mr Hall & Mrs Laskar-Hall

  • My experience of working with Ian Foot has been second to none and I am confident I obtained the best mortgage for my circumstances.

    Mr I Parker

  • Very helpful and knowledgeable - provided a great service tailored to our needs,

    Mr & Mrs Peel

  • I was very appreciative of the way in which Joanne would take the time to explain things in layman's terms and was always willing to clarify points in an email. Overall, an excellent service. Thank you.

    Mr & Mrs Liddy

  • Both Lesley and Cathy were very knowledgeable and did a great amount of work on my case for us. Very happy.

    Mr Casey & Miss French

  • Excellent. Would use again for all future mortgages. Thank you.

    Mrs N Middleton

  • Thorough and helpful service. Joanne was excellent.

    Mr & Mrs Shelton

  • Very smooth process, simple and easy. Well explained and swift. Thanks!

    Mr M Mahon

  • Lesley has helped me three times in sorting out a new mortgage. She is always proficient and professional. I would definitely recommend her.

    Miss S Chesters

  • The service provided by Joanne has been excellent. Very thorough and professional, thank you.

    Mr & Mrs Shelton

  • Lesley was always just a phone call away. Always happy to discuss my questions and demonstrated a professional and interested attitude at all times.

    Mr A Havard

  • I was unsure about how much I could borrow as it was the first time I had got a mortgage after a divorce. Cathy was very positive throughout and fully explained everything. I have successfully received a mortgage offer. I am delighted.

    Mrs J Hirst

  • This is the second time we have used Jo's expertise and she has once again been brilliant! I've already recommended Jo to many friends and colleagues and will continue to do so. Thanks Jo!

    Mr Parton & Miss Pearce

  • Throughout my contact with David I found him to be very helpful, personable and professional. He was always easy to get hold of. As a first time buyer I wasn't sure about the process and found that David took time to explain everything to me in detail. I felt comfortable asking him questions and found him to be supportive, knowledgeable and reassuring in his responses. Thank you!

    Miss Price & Mr Brown

  • This is the second time we have used Joanne and she has done a fantastic job both times. I have already recommended her to other colleagues who speak just as highly of her.

    Mr & Mrs Molloy

  • Excellent service from Cathy. Mortgage arranged promptly with no fuss.

    Mr D Kernaghan

  • Wish we had done this earlier

    Mr & Mrs Shelton

  • Fantastic service. Made it so easy to apply and get the best mortgage I could. Thanks.

    Mr P Hutchinson

  • Jo was extremely helpful and determined to get the best deal and offer the best advice. I was always kept updated and reassured about the progress of my remortgage and life insurance.

    Mr & Mrs Williams

  • Thank you to our adviser Joanne who went out of her way to look at options and to find the best cover for us.

    Mr & Mrs Liddy

  • Remortgaging is always a stressful time but Jo at Hanson made it a simple process for me and got a great rate. Many thanks.

    Mr & Mrs Taylor

  • As a first time buyer I found the advice and recommendation from Joanne invaluable. I would recommend anybody seek her advice and have already done so to a colleague, especially after she highlighted some poor advice that I received from my estate agent's mortgage broker. Thank you.

    Mr D Gruber

  • Massive thank you to Lesley Allon for helping me through this process. As a first time buyer with lots of questions Lesley was very patient and always happy to talk things over with me. Thank you.

    Miss R Smith

  • Cathy was so helpful, professional at all times and nothing was too much trouble. Highly recommended.

    Mrs J Macdiarmid

  • I've used this service twice now and both times the Adviser has achieved the best deal suitable for me. Very pleased, highly recommended.

    Miss L Common

  • Jo has been great at making contact and providing the right product for us. This is for both mortgage and life cover.

    Mr & Mrs Bentley

  • Fantastic Service, always available. Efficient.

    Mrs J Stone

  • Cathy Finch is a credit to you, clear and concise communication, efficient and timely. She never left me waiting on a response.

    Miss Wilson & Mr Lord

  • I have used your services several times and in particular Lesley Allon has been my adviser. She has been excellent, I can not recommend her highly enough.

    Mr Wyatt & Miss Edyvean

  • I've used and recommended this service for many years

    Mr G Miller

  • Lesley was very helpful. I was in a position where I thought I would only get an offer off niche lenders at a higher than average rate (Police Mutual told me I couldn’t get a mortgage!) Not only did she get me an offer with a mainstream lender, it was also at a very competitive rate. All round excellent service.

    Mr M Kay

  • Excellent Service, friendly, approachable and always available to offer advice.

    Mr & Mrs Ould

  • Excellent, prompt and courteous service from Helen Kelly. I returned to her this year to arrange my re-mortgage, have recommended her highly to family and friends and will definitely return again in the future. Thank you Helen!

    Miss L Tench

  • The experience was very pleasing and less stressful than having to search the internet for suitable plans.

    Mr Hartley & Mrs Pickles

  • Jo is fantastic, this is the second time I've used Police Federation Mortgages and I will not use anybody else. I have already recommended to several colleagues and will likely use in the future.

    Miss Nash

  • Lesley Allon from Police Federation Mortgages has been helping us with our mortgages for over 15 years, we wouldn't go anywhere else. We are grateful for all her help and highly recommend her to all our friends.

    Mr Rushbrook & Mrs Ruscoe

  • On this occasion for remortgage and setting up the original mortgage 2 years ago the service has been excellent. Quick, painless and stress free. In particular Lesley Allon is so helpful. She knows exactly what I want and gets it sorted straight away. Always available, replies by phone, email and letter promptly. Thank you so much.

    Mrs J Pettett

  • Ian's attention was second to none with immediate responses to all requirements.

    Mr & Mrs Temple

  • Lesley and Chris were great. Helped me to understand everything as the process of buying a house is a complete minefield to me! Took the stress and hassle of getting a mortgage out.

    Miss J Lockley

  • Wonderful advice from Ian Foot. He understood our financial requirements and offered us a range of suitable products.

    Mr & Mrs Rose

  • As always highly professional, efficient, swift and relevant.

    Mr & Mrs Wood

  • Very helpful, went through all information and answered all questions I had. Would highly recommend.

    Mr & Mrs Sillett

  • Joanne has been very helpful. She has made herself available at all times. Any questions we have had have been answered, would highly recommend.

    Mr & Mrs Sillett

  • Lesley has assisted me buying my second property with her. She is a great asset to your company. I couldn't have asked for better service, thank you!

    Mr Clarke & Miss Gillam

  • Friendly, efficient, speedy service. Thanks Ian

    Mr G Howes

  • I have used Police Federation Mortgages on a number of occasions over the past few years and highly recommend the advice, care and commitment shown by them. Always a first rate, personal service that beats other brokers hands down.

    Mr G Hughes

  • Excellent service, friendly, approachable and always available to offer advice.

    Mr & Mrs Ould

  • No nonsense, clear advice - jargon free! Thank you

    Ms E P Hunter

  • Very friendly and accessible. Our adviser Lesley Allon could not have been more understanding and attentive to our needs.

    Mr Atkinson & Miss Coulson

  • I found Lesley extremely helpful, pleasant and very professional. She always returned calls and gave very sound financial advice.

    Mr & Mrs Shaw

  • This is the second occasion I have used the services of Police Federation Mortgages and have found them extremely helpful on both occasions. I have been especially impressed with the adviser Helen Kelly and would highly recommend her without hesitation.

    Mr & Mrs Ross

  • Excellent, prompt and courteous service from Helen Kelly. I returned to her this year to arrange my remortgage, have recommended her to family and friends and will definitely return again

    Miss I Tench

  • Very helpful, thank you

    Mr Crosby & Miss Sutcliffe

  • Thanks David Hitchmough for all his help and being available at the end of the phone whenever we have questions.

    Mr & Mrs Bentley

  • Helen has been very helpful getting the best deal for my family to afford our forever home. This is greatly appreciated.

    Mr & Mrs Briselden

  • Cathy Finch was brilliant. We have now used her services twice and she has managed to secure us two mortgages under very unique circumstances as well as ensuring they were within our affordability. She was efficient and professional in every aspect on securing the mortgage.

    Mr & Mrs Brice

  • Very helpful and approachable. Prompt responses - would recommend.

    Mr Crosby & Miss Sutcliffe

  • Always helpful and trying their best to give the best products.

    Mr & Mrs Baines

  • This is the second time that we have used Hanson to provide our mortgage. The service provided by Lesley Allon has been first rate and we would have no hesitation in recommending the company.

    Mr & Mrs Birch

  • Excellent job as always. Thank you folks.

    Mr P Gough

  • I have used Polfed Mortgages for a number of years and have mainly dealt with Lesley Allon. I have always been very impressed with her knowledge and helpfulness. I will continue to use PFM in future and will be recommending you to family and friends. I am now just waiting for an exchange date to move into my dream home. I couldn't have done it without you. Thank you so much.

    Mr Done & Miss Howatson

  • My experience of buying a house was made stress free due to being kept informed of the process by Geoff. He has great knowledge of this procedure and is transparent in his approach. I would recommend him to any future house buyer.

    Miss KL Goldsbrough

  • Ian was fantastic, professional, friendly, took the overall pressure away from the process. Can't express in enough words how he has helped me.

    Miss E Bargh

  • Took all the hassle and hard work of finding the best mortgage away from us. So helpful and really explained the whole process in a simple but comprehensive way. We could't recommend you enough.

    Mr & Mrs Oliver

  • I would like to thank Lesley Allon for all her help and guidance. She has been brilliant.

    Mr & Mrs Matthews

  • I only wish I found this company sooner as I cannot fault the advice and help I received from my financial adviser. I am very happy with the outcome of recommendations advised for me and much appreciated the fast and efficient service I got.

    Mrs D Grebby

  • I cannot recommend enough the services of Polfed Mortgages, as a first time buyer the process could not have been explained or managed any better. Given I work shifts, I was impressed how efficient and supportive Mr Hodgson was in respect of his work and support/communications around shifts.

    Mr EJ Flaherty

  • Once again our decision to use Polfed Mortgages to secure the best financial deal has been the best decision. Lesley has been fantastic, excellent communication and 100% clarity. Thank you

    Mr Fletcher & Mrs May

  • David was excellent and very helpful. As first time buyers, David was great.

    Dr Carr & Mr Bilgorri

  • Second Time I have been helped by Cathy and on both occasions she has been excellent. Recommend Polfed Mortgages to all officers.

    Mr & Miss McGarvey

  • Lesley has been brilliant - we had a complicated purchase with many changes and alterations to the plan. Lesley has been knowledgeable and understanding and has been 'on the ball' to get us a mortgage quickly. Thank you!

    Miss Morris & Mr Morgan-Lee

  • Thanks for all your help!

    Mr & Mrs Ridge

  • As usual Lesley found the correct product for us, kept us appraised and answered any questions we may have had.

    Mr Jackson & Miss Stafford

  • Our adviser Lesley Allon was efficient, friendly and knowledgeable. Our recommendations were understood and questions were answered. We are pleased with the service we received.

    Miss Horn & Mr Wignall

  • Too often one hears of dubious advice given to customers by financial advisers. When making an important decision which could affect ones future financial welfare it is vital to have the services of a financial adviser who has not only the skills and expertise necessary to give sound advice but also the integrity to offer that advice honestly and disinterestedly. My wife and I found that in the financial adviser we found at Polfed Mortgages.

    Mr & Mrs McKeon

  • Dealing with Lesley Allon has been a pleasant experience and I would recommend her to anyone. Lesley is polite, professional and very helpful. I send my thanks to Lesley and the organisation she works for.

    Mr A & C Watson

  • Helen was very helpful and understanding of our situation and has done an excellent job. Thank you.

    Mr & Mrs Duggins

  • First class service. Never have to wait for a response and anything that is confusing is always made clear and straight forward.

    Miss A Sceats

  • Cathy was very quick, efficient and clear in all communications regarding or mortgage. We had all the information to make an informed decision.

    Ms Brown & Ms Donnelly

  • Cathy is very helpful, works quickly and gets the results you want. I will continue to use if everyone as helpful as Cathy and the team.

    Ms S Fox

  • Lesley has been professional, understanding and extremely helpful throughout the entire process. I could not fault her.

    Mr Halls & Miss Rose

  • Excellent service, will recommend highly in the future.

    Mr P Gray

  • Lesley has given great advice for us twice now and I would not hesitate to use this service in the future.

    Mr & Mrs Schofield

  • Helen was very helpful throughout this process as I had not taken out a mortgage before. It was good to know that she was always there if I had any queries or did not understand any part of the process.

    Mrs J Polley

  • We found Ian Foot to be an excellent adviser, nothing was ever too much trouble and he was always prompt in coming back to us with well informed answers. We very much look forward to using Polfed Mortgages again in the future.

    Mr & Mrs Davies

  • Very helpful adviser, easy to contact and dealt with my enquiries promptly and effectively. Made the overall process stress free.

    Mr S Patchett

  • Excellent understanding of requirements, a fast and efficient service.

    Mr & Mrs Turner

  • A very efficient, informative and friendly service. Our adviser Lesley Allon kept us informed every step of the way. What could have been a very complicated process was made exceptionally easy. Lesley explained in 'plain English' what options were available to meet our needs. We've ended up with a great deal and the confidence of knowing exactly what we're paying each month.

    Mr & Mrs Hampson

  • Fantastic communication throughout. Completely professional and friendly. Always answered any queries promptly. Great service!

    Mr & Mrs Tetstall

  • David took a lot of time to explain and make sure we fully understood the police we were abou to take out with great expertise.

    Mr & Mrs McCluskey

  • Cathy was excellent. She responds to my emails straight away and despite having to wait for us to obtain certain documents from the services she was patient and reacted immediately. Hassle free process.

    Mrs & Mrs Hulme

  • Outstanding service in every way.

    Mr I Harding

  • Lesley Allon was understanding of our needs and extremely efficient. She found us the most suitable product in minimal time. I knew exactly what stage we were at and what was needed and when. I would 100% use Lesley and Hanson again and recommend them to family and friends. Thank you.

    Mrs & Mr Stephens

  • Cathy was very helpful, very enthusiastic and problem solved. I had every confidence in her and her advice. Will definitely be using her again.

    Mrs S Murray

  • Lesley has been fabulous, she has kept us informed at every step along the way. I always felt confident that she was turning things round so promptly. She has a great personal manner and I would recommend Hanson Wealth without hesitation.

    Mr Banks & Miss Furness

  • Hanson acted quickly to secure me a mortgage after I put in an offer on a house, ensuring that I secured the purchase.

    Miss Troman

  • This is the second time we have used Hanson Financial and especially Cathy Finch. Cathy is brilliant, she makes everything so easy, taking the stress out of finding the right mortgage. So much so I have recommended Cathy to family members and colleagues.

    Mr & Mrs Turner

  • Really helpful from start til finish. I had loads of questions as I'm a first time buyer with the added complication of buying a shared ownership property - Cathy couldn't have been more helpful.

    Miss K Brew

  • Lesley has helped me now with a few house moves, she is friendly and cheerful every time I speak to her and has a wealth of knowledge on all aspects of products provided.

    Mrs & Mrs Kitchenton

  • As first time buyers we were very nervous and unsure of the next steps we should be taking. Lesley was more than helpful! She explained everything fully and was always very reassuring. Thank you!

    Miss Green & Mr Harrison

  • This is the second time that I have used Polfed Mortgages. Both times they provided an excellent service making it easy to understand and finding the appropriate deal/mortgage for myself.

    Mr J Holden

  • Lesley has been my IFA for ten years, she is professional, prompt and efficient, Highly recommended.

    Mr Latham & Miss Hygate

  • We were very lucky to have Geoff Hodgson as our mortgage adviser. We found him extremely pleasant and financially thorough and due to our unusual requests Geoff went over and beyond working late and weekends to help us buy our dream property.

    Mr McCarthy & Mrs Smith

  • Leslie is such a helpful and knowledgeable person. Every aspect of our dealings with her has been professional and extremely easy for us. Thank you.

    Mr & Mrs Hopkins

  • Lesley has been nothing but helpful and supportive offering an exemplary service that I have already recommended to others.

    Miss Whelan & Mr Barker

  • This is the second time we used Lesley and both times she was superb/ I honestly can't see how the service could be improved - she's quick, efficient and very easy to deal with.

    Mr Salliss & Miss Knott

  • Used Hanson Wealth on three occasions and every time they have outperformed the pubic market. Why wouldn't you use them?

    Mr & Mrs Steven

  • Helen was great in dealing with my account especially when having issues with the mortgage company. Very good!

    Miss H Mills

  • Excellent service from Polfed Mortgages from start to finish. Very friendly and knowledgeable explaining everything fully. Good range of products offered and not pushy at all. Would definitely recommend.

    Mr A Gallon

  • Lesley was excellent in the service that she provided for our remortgage. I can not fault her professionalism. I felt she completely understood what we wanted from our remortgage. I am highly likely to recommend to others.

    Mr & Mrs Skingsley

  • Lesley Allon is a superb mortgage adviser. In the time I have known her she has been extremely helpful, professional and honestly flawless in everything she has done. She is the epitome of good customer service. Thank you.

    Mr Halls & Miss Rose

  • From first contact we have been impressed by the support and advice. Initially we made contact months ago to establish what we would potentially be able to borrow. Since finding a house the process has been quick and we were updated throughout. Cannot recommend highly enough.

    Mrs & Mrs Sutton

  • I always feels they have my best interests at heart. I have always received a first class service from friendly and knowledgeable advisers.

    Mr Coaton & Mrs Hopkins

  • Helen Kelly is very good.

    Mr Mitchell & Miss Tomlinson

  • Gemma Williams provided an excellent customer service. By keeping in regular contact she controlled our expectations and ensured a very smooth transition for our remortgage.

    Mr Stephenson & Mrs Steer-Stephenson

  • Very helpful and from start to finish the whole remortgage took less than a couple of weeks.

    Mr & Mrs Robinson

  • Excellent service again by Cathy. We completely trust her and the advice that she gives in what can be very complex issues.

    Mr & Mrs Prince

  • Helen helped us through the process amazingly and understood our needs from day one. She found us a fantastic deal and kept us up to date and even responded to my queries when swamped. Would fully recommend Helen 100% Thank you!

    Miss A Nichols

  • We could not ask for a better service. Helen went above and beyond what we would expect and was very dedicated throughout the whole application procedure. We cannot thank her enough.

    Mr & Mrs Carey

  • I was advised to use Cathy Finch by a number of colleagues and I am so pleased I did. Cathy was so efficient and helpful it made the process very simple and stress free.

    Mrs Horner & Mr Fantin

  • Excellent service

    Mr & Mrs Kennedy

  • Gemma Williams was a great adviser. So helpful, quick and friendly, She did everything asked of her, her communication was first class.

    Mr A Garner

  • Efficient, professional service that delivered. Thank you.

    Mr Easterbrook & Miss Chambers

  • We cannot thank Lesley enough for all her help and advice when arranging and advising us on our mortgages, Not only is she very knowledgeable, she's friendly and adds a personal touch to her services. Thank you once again Lesley for helping us through our remortgage. I can only hope you're still there in years to come so we can use your services again.

    Mrs & Mr Jennison

  • Excellent advice from initial application to mortgage completion. Geoff has been fantastic throughout.

    Mr & Mrs Kent

  • Very prompt, efficient and friendly service

    Mr Jackson & Miss Stafford

  • As a first time buyer the process was made easy and understandable for me because of Cathy Finch

    Mrs & Mrs Harrison-Bennett

  • Working shifts it has been great to deal with our adviser either by phone, text or email. Not sure if all advisers would do this but Geoff Willis was great at all hours of all days.

    Mr & Mrs Hesketh

  • Cathy and her team are extremely helpful and very efficient with carrying out what is required regarding our mortgage. We will happily continue to use yourselves.

    Mr & Mrs McCartney

  • Excellent service. Police, professional, thorough and quick. Pleasure to use and have already recommended.

    Mr & Mrs Placentino

  • We have found the full experience extremely positive and great service. Your adviser took all stress away and gave us clear and helpful options. Overall easy communication and excellent service. Keep providing helpful services.

    Mr & Mrs Hume